| Sl. No. | Name of Service | Access – Where and When | Timeliness – Turnaround Time | Accuracy- Reliability, currency and validity of service provided | Citizens Requirement – Forms, documents, fees, etc. needed to avail the service | Operational Target |
| 1. | Issuance of Home Delivery Birth Certificate | Dzongkhag Health Office, Five days a week, during Office hours | 30 minutes | Issue of record book | - Client's applications - Fee for Birth Certificate | 100% |
| 2. | Verification of Patient Diet Bills | Dzongkhag Health Office, Five days a week, during Office hours | 30 minutes | Maintain Log book and refer book of accounts | - Monthly expenditure bills | 100% |