Sl. No. | Name of Service | Access – Where and When | Timeliness – Turnaround Time | Accuracy- Reliability, currency and validity of service provided | Citizens Requirement – Forms, documents, fees, etc. needed to avail the service | Operational Target |
1. | Technical Support (backyard, semi- commercial and commercial farms) | Dzongkhag Livestock Office, Five days a week, during Office hours | 2 weeks | Operational farms | -Individual public/group request in the form of application, -verbal request, -feasibility study, and -project reports | 70% |
2. | Animal Disease Screening through Laboratory Services | Dzongkhag Livestock Office, Five days a week, during Office hours | 2 weeks | Laboratory test results and correspondences | Presence of diseased or sick animal and request from animal owner | 90% |
3. | Animal Health Services | -do- | 1 week | Treatment/ vaccination/de- worming record registers | Verbal request from owner and planned schedule | 90% |
4. | Livestock Feed and Fodder Service (advocacy, technical guidance, etc) | Dzongkhag Livestock Office, Five days a week, during Office hours | 2 days | Improved pasture/fodder trees in the farmers field | Need request from farmers/clients | 80% |
5. | Livestock Input Supply | -do- | 10 days | Demand letters, stock register entry and physical presence of livestock inputs/outputs in the field | Need request from farmers/clients | 90% |
6. | Farmers Training Services | -do- | 2 weeks | Registered farmer groups, by-laws, expenditure records and physical presence in the field | Need request from farmers/clients | 70% |